Author Archives: edwina_granados

When you begin your innovation effort, begin with the client experience. All design begins with the client. You also need to include your stakeholders in each step of this journey. First in design thinking, you need to put yourself in the mindset of the client using empathy. Talk to customers about their challenges and whatContinue reading “Design Thinking focusing on the Client and a bonus Quick Keto Fried Rice”

If you own an Amazon Echo and talk to Alexa you are interacting with NLP (Natural Language Processing). NLP falls under the AI (artificial intelligence) family. Siri and Google assistant also use NLP. Many toll free numbers use this as well. When you call your bank and the system asks you to say in aContinue reading “Natural Language Processing and Keto Ice cream”

Governmental entities and private commerce create cyber tools to protect and monitor networks. In some cases they also create backdoors to allow for surveillance or testing. Nation States also create hacking tools to investigate, monitor, and hack other nations. Unfortunately these tools can be coopted by malicious actors and are used against other governments, businessesContinue reading “Cyber Security Tools can be weaponized and a Keto un-egg roll”

Technology skills are in high demand. Employers are looking for professionals who are able to jump in and assist in transforming the enterprise. Cyber Security skills are in high demand and will continue to be critical enterprise roles. These are some of the most critical skills: Application development security Cloud security Risk management Threat intelligenceContinue reading “Cyber Skills in Demand and a bonus Roasted Faux-Tato Keto receipe”

Many years ago, we were introduced to artificial intelligence and machine learning while watching The Terminator. Many feared what machines would eventually be capable of; while others were entertained by the movie and thought about more practical applications. Even today, many people see machine learning (ML) as some far-off fictional science fiction dream.  There areContinue reading “The Future is Now: Practical Applications of Machine Learning and Natural Language Processing and a bonus Keto Chocolate Truffle Recipe to fuel your day”

All I want for Christmas is a cool connected gadget and some Keto treats to keep me going. This week instead of giving tech knowledge I am sharing an article to help you shop for your tech enabled friends and family. Credit to The Gadget Flow https://thegadgetflow.com/blog/iot-and-ai-gadget-gifts/ I know I am hoping for the AIContinue reading “Christmas shopping IOT guide and a keto recipe to fuel your shopping”

Enterprise businesses often struggle with support tickets for incidents (outages and minor issues) and minor changes (password resets and such). In many cases support organizations take incoming tickets via multiple methods such as incoming calls, emails, and portals. Support agents review tickets and often reassign the ticket to another organization or vendor to resolve theContinue reading “Machine Learning, Natural Language Processing fueled with Keto”

Many of us are working remotely due to Covid-19. We are accessing our workplace networks remotely. We are interacting cooperatively with our peers, leaders, and customers. As a result the demand for increased security will grow and continue. The attached article looks into remote work and cybersecurity. It is important for you to remember thatContinue reading “Cybersecurity needs increasing in a covid-19 work from home world and a keto recipe (Chicken soup)”